What You Don’t Say Is As Important As What You Do!

September 28, 2023

8pm – 9pm

  • Price: FREE
  • Audience: Doctor
  • Location: IN PERSON at Vesper Institute
  • AGD Code: 430
  • Credits: 1 CE
  • course description

    As a patient, parent, or caregiver who has a loved one living with a disability, is your office properly prepared to treat their loved ones? Ask yourself this, do you have a plan for ALL PATIENTS who come through your doors? Better yet, does your office have a separate entrance in case the front door is not an option for entering?

    As a patient, parent, or caregiver who has a loved one living with a disability, is your office properly prepared to treat their loved ones? Ask yourself this, do you have a plan for ALL PATIENTS who come through your doors? Better yet, does your office have a separate entrance in case the front door is not an option for entering?

    Every patient deserves a chance, and it starts with having a plan, proper communication, and conversations with your staff.

    In this course, Dr. Sayre and Dr. Thikkurissy will teach you the importance of understanding ALL of your patients, starting with the importance of training staff in patient communication. This discussion will examine how individuals/families interact with healthcare systems and how dentistry is placed within that context. You will also learn common causes of anxiety and fear and the significance of how sedation works at the practice level and for the patient.

    course objectives

    • Learn best practices and ways to successfully implement a team strategy for all your patients, current and future
    • Identify key action items and proper language usage in the office to better assist with your current and future patient base
    • Learn how to train your staff to support your patients and support their healthcare goals
    • Review common causes of anxiety, fear, and the difference between state and trait anxiety
    • Discover and understand what resources and tools are currently available in the dental community that will benefit the topic of lessons in behavior and dentistry

    course schedule

    • dinner: 6 pm to 7 pm
    • lecture: 7 pm to 8 pm
    • Q & A: 8 pm to 8:30 pm

    Better CE. Better CAREER.
    Experience the #VesperDifference

    Midwest Center For Dental Education